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It has been shown that triage refresher training programs in emergency departments do not yield an increase in triage accuracy.[16][Level 1] However, when given a single presentation explaining the logic and characteristics of triage systems, healthcare workers were significantly more likely to triage patients correctly.[17][18] [Level 1] Of note, the transition between EMS care and hand-off to the emergency department is crucial whether the transfer involves different healthcare providers, such as technicians, nurses, and physicians. Studies have shown that it is best to train using the same common triage criteria.[19]