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Walk the Even Hospital Database by book and chapter — the raw source passages that ground Ask, DDx, and the rest.

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©2013 UpToDate ® Print Email Clinical behaviors that enhance the outcomes of medical care Cognitive Negotiating priorities and expectations Giving an explanation Bringing a patient to a crossroads Making suggestions Educating the patient Giving a prognosis Affective Conveying empathy Encouraging emotional expression Giving encouragement Offering hope Touching Facilitating self-forgiveness Giving reassurance Behavioral Emphasizing patient's active role Praising desired behaviors Suggesting alternative behaviors Attending to compliance Social Using family and social supports Using communityagencies and other health care providers Adapted from Lipkin M, Putnam S, Lazare A. The Medical Interview. Springer-Verlag, New York 1995.